Customer Support

Request a Quote:

For a competitive offeror any of the areas we serve, please call us at 888.SAX.5390. or click the link below.

Report a Claim:

If you are a HOMEOWNER who lives in a community where SAX services the HOA’s insurance, your first step is to report the potential claim to the association community manager. Your Board of Directors is trustee for the association’s insurance policies and all insurance related matters must be brought to its attention. If you are a COMMUNITY ASSOCIATION MANAGER with the need to report a claim, please call us at 888.SAX.5390. or click the link below.

Request a Certificate:

If you are a residential homeowner or a lender of a unit owner/homeowner, please read.

To better serve our clients, we have made it possible for you to obtain condominium certificates of insurance by using the online delivery service at www.eoidirect.com.

EOI Direct provides state-of-the-art, round-the-clock, online access to insurance information for homeowners, lenders, mortgage brokers, closing agents and realtors in need of Master Policy data for community associations.  EOI Direct delivers valuable insurance information in minutes instead of days or weeks.

To request a certificate of insurance or to view the policy coverage listed on a particular certificate, please visit www.eiodirect.com.  

If you are a first-time user:

  • Follow the links to register and write down your User ID and Password; 
  • Once you have logged on to your account, click “Evidence of Insurance ” to search and access the association policy information you are seeking. 

Renewals and summaries of master policy information are available free of charge. A delivery charge may apply for mortgagee clause additions; however, there is no cost to register for access to the website.

If you have any problems with the website or need customer service, please contact EOI Direct at (877) 456-3643 from 9AM to 8PM (EST) Monday through Friday. 

SAX Insurance Agency has no ownership or affiliation with EOI Direct and its operation. Please do not hesitate to contact us at 888.SAX.5390. if you have any questions about this service.

Please share this important notice with those parties that regularly request condominium certificates of insurance from our agency.

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